WCT e-Shop

WCT e-Shop is an online version of a shopping mall where consist of 4 malls, includes Paradigm PJ, Paradigm JB, Subang Skypark and KLIA2 Gateway. The website consists of 3 portals to serve different solutions: food & beverage, retail and grocery shopping.

The Process

WCT, the owner of 4 shopping centres in Malaysia that has identified the growth of e-commerce that has led to a significant part of the worldwide retail business. The rising use of smartphones and data connections in emerging nations has fueled e-commerce growth by introducing new consumers to online shopping. As such, WCT decided to launch the WCT e-Shop, an e-commerce site that lets online shoppers buy products directly from stores at the mall, either for in-person pickup, or for delivery, to catch up with the trends. 

The whole project was divided into 3 major phases (f&b, retails and grocery shopping) and will introduce to the market mall-by-mall to better serve the neighbourhood market. The platform has multiple portals for each user group to better manage the business, includes Group admin portal, Mall admin portal, tenant portal and member portal. The platform integrated with various payment gateway and 3rd party logistic providers to complete the fulfilment cycle.